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<span style="color: white;"><b> </b></span></p>
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<span style="color: white;"><b>ANNOUNCEMENT:</b></span></p>
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<span style="color: rgb(0, 112, 192);"><b>APPLICATION</b></span></p>
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<span style="color: rgb(0, 0, 0);">Crowd (id.whamcloud.com)</span></p>
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<img src="cid:image001.png@01DBD9EB.62A7AEE0" id="Picture_x0020_2" width="156" height="66" style="width: 1.6354in; height: 0.6979in; margin-top: 0px; margin-bottom: 0px;"></p>
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<span style="color: rgb(0, 112, 192);"><b>SEVERITY</b></span></p>
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<b>Planned</b></p>
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<span style="color: rgb(0, 112, 192);"><b>REASON</b></span></p>
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<span style="color: rgb(0, 0, 0);">Upgrade to 5.2.11</span></p>
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<span style="color: white;"><b>WHEN:</b></span></p>
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<span style="color: rgb(0, 112, 192);"><b>START</b></span></p>
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Saturday, Feb 21, 2026</p>
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07:00 AM (UTC)</p>
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<span style="color: white;"><b> </b></span></p>
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<span style="color: rgb(0, 112, 192);"><b>DURATION</b></span></p>
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4 hours</p>
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<span style="color: white;"><b>DETAILS:</b></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">Crowd service will be
<b>unavailable</b>, and authentication services will be temporarily paused. This will impact login to Atlassian products like Jira, confluence etc</span></p>
<p class="MsoNormalTable" style="text-align: left; text-indent: 0px;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">We are performing essential upgrades to improve the performance, stability, and security of the Crowd
platform.</span><span style="font-family: Aptos, sans-serif; font-size: 11pt;"> </span><span style="font-family: Calibri, sans-serif; font-size: 11pt;"> </span></p>
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<span style="color: white;"><b>WHAT TO DO:</b></span></p>
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<p class="MsoNormal" style="line-height: normal; margin: 0in;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">No action needed. </span></p>
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<span style="color: white;"><b>FOR THOSE WHO WANT TO KNOW MORE:</b></span></p>
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For additional information refer the <a href="https://wiki.whamcloud.com/display/PUB/Crowd+5.2.11+Upgrade" data-outlook-id="3ba03351-406e-439e-adad-199bd804863f" style="margin-top: 0px; margin-bottom: 0px;">
Crowd</a><span style="color: rgb(70, 120, 134);"><u><a href="https://wiki.whamcloud.com/display/PUB/Crowd+5.2.11+Upgrade" data-outlook-id="b19c2a4f-6c0f-4d0e-9ad6-79b295a224b2" style="margin-top: 0px; margin-bottom: 0px;"> Upgrade</a></u></span> page.</p>
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<span style="color: white;"><b>FOR SUPPORT:</b></span></p>
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If you have any concerns or questions, email us at dl-exa-devops@whamcloud.com </p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; line-height: 105%;"> </span></p>
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