[lustre-discuss] Level 3 support

Bhakti, Micah K micah.k.bhakti at intel.com
Fri Feb 23 08:51:04 PST 2018


Hey Brian; Intel continues to provide level 3 support to our Lustre partners and has no plans to change this. Where did you see that we are no longer offering support?


Micah Bhakti

On 2/23/18, 8:31 AM, "lustre-discuss on behalf of Brian Andrus" <lustre-discuss-bounces at lists.lustre.org on behalf of toomuchit at gmail.com> wrote:

    With the relatively recent changes in Lustre support out there, I am 
    curious as to what folks have started doing/planning for level 3 support.
    
    I know a few vendors that sell lustre based products but only provide 
    first or second levels of support. They used to use Intel for 3rd level, 
    which we had used in the past as well. But now they no longer offer it, 
    so they are in a possible pickle if anything goes terribly south.
    
    
    Brian Andrus
    
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